Shipping policy

Order Processing

Orders are typically processed and dispatched within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

Orders are shipped via Australia Post.

Standard shipping within Australia is $10.50.

We offer free standard shipping on orders of $70 or more.

Once your order has been dispatched, tracking information will be provided.

Delivery Times

Delivery times may vary depending on your location and Australia Post delivery services.

Please note that delivery estimates are provided as a guide only and delays may occasionally occur outside of our control.

Incorrect Delivery Details

Please ensure your delivery address is correct before completing your order.

If you notice an error in your delivery details, please contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

Lost or Delayed Parcels

If your parcel appears to be significantly delayed or lost, please contact us through our Contact page and we will assist you with the delivery enquiry.